Job Description
And we’re looking for a Sales Development Representative to start immediately!
Duties and Responsibilities include but are not limited to:
1. Contact potential & existing customers through various channels to create a pipeline of leads.
2. Engage and build rapport with potential customers and determine the suitability of company products/services to their needs.
3. Schedule sales demos and meetings.
4. Set up & manage a CRM or contact list.
5. Collaborate with internal teams to align lead generation efforts with overall sales strategy.
6. Set sales goals to increase revenue & report sales team performance results.
7. Create, distribute, and collect customer surveys, compiling the results in a datasheet or report.
8. Conduct general administration tasks.
9. Handle customer inquiries and complaints as the first point of contact.
10. Ad hoc tasks
Qualifications:
• Graduate of any bachelor’s degree or certificate course.
• Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Strong interpersonal skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• Able to work on a graveyard shift