Talent Success Manager: Loopify360

Job Description

Location: Nigeria or Remote

Reports To: Head of Nova Operations

Company Overview: Loopify is an all-in-one digital marketing platform for startups and SMEs. Loopify is at the forefront of redefining marketing and sales for businesses in Africa and beyond. Leveraging cutting-edge AI and Machine Learning technologies, we specialise in building a suite of solutions and tools, including creator marketing and advertising products, for businesses to acquire and retain customers at scale and ultimately drive revenue.

Nova by Loopify is our dynamic and rapidly growing user-generated content (UGC) platform, dedicated to empowering creators and fostering an inclusive and engaging community. As we expand, we are looking for a motivated and experienced Talent Success Manager to join our team and help our creators achieve their full potential.

Key Responsibilities:

Creator Relations:

• Act as the primary point of contact for a portfolio of creators, providing guidance and support to help them achieve their goals.
• Develop and maintain strong relationships with creators to understand their needs and challenges.
• Regularly communicate with creators to offer feedback, updates, and personalised growth strategies.

Event Coordination:

• Plan and execute virtual and in-person events such as meetups, webinars, workshops, and conferences to engage and educate creators.
• Coordinate and collaborate with cross-functional teams to ensure seamless event planning and execution, including marketing, logistics, and content creation.
• Manage event budgets, timelines, and resources efficiently.

Talent Success Initiatives:

• Develop and implement programs and initiatives aimed at enhancing creator success, such as mentorship programs, content clinics, and growth hacks.
• Analyze performance metrics and provide actionable insights to creators to help them improve their content and reach.
• Stay up-to-date with industry trends and best practices to ensure our creators have access to the latest tools and techniques.

Community Engagement:

• Foster a positive and collaborative community environment by encouraging interaction and networking among creators.
• Organize and host community events and discussions to drive engagement and strengthen the creator community.
• Address and resolve any issues or conflicts within the community in a timely and professional manner.

Content Development:

• Work with creators to develop high-quality content that aligns with platform guidelines and resonates with their audience.
• Provide feedback and recommendations on content strategy, production, and distribution.
• Identify and nurture emerging talent within the community.

Performance Tracking and Reporting:

• Monitor and analyze the performance of creators using platform analytics and other tools.
• Prepare regular reports on creator success metrics and program effectiveness.
• Use data to identify opportunities for improvement and growth.

Qualifications:

• 2+ years of experience in talent management, event planning, or a similar role, preferably within the digital content or media industry.
• Proven track record of successfully managing and supporting talent or creators.
• Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Creative and strategic thinker with a passion for digital content and creator success.
• Proficiency in using CRM software, and content analytics platforms.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.
• Professional development opportunities.
• A supportive and collaborative team culture.
• Opportunities to attend industry events and conferences.