Mobile Content & Strategy Operations : ElevenLabs

Job Description

This role is remote, so it can be executed globally. If you prefer, you can work from our offices in London, New York , San Francisco or Warsaw.

About the role

The ElevenReader app allows publishers, news outlets, published authors, indie authors, and newsletter partners to go direct and connect with a global audience in rich, immersive audio format. With over thousands of pieces of content on our platform and growing rapidly, we’re already fortunate to have millions of mobile users and dozens of content partners worldwide.

We’re now seeking a Content Strategy & Operations specialist to lead all content operations for our Mobile team.You’ll play a key role in developing and scaling the ElevenReader self-publishing program, ElevenReader Publishing—including operational processes, quality assurance, and contractor management. You will liaise with publishers, digital aggregators, authors, writers, and news outlets to develop a unique content offering delivered on the ElevenReader App. You will work cross-functionally with the partnerships, growth, legal, and engineering teams. As a data-driven team, you’ll develop data analyses to inform content strategy and measure the effectiveness of content performance across various audiences. You’ll have significant ownership and high autonomy.

We’re looking for an exceptional individual who combines technical excellence with ethical awareness and high organizational skills, who are excited by hard problems and motivated by human impact. 

What you bring

4+ years experience doing operations, strategy, project leadership, or consulting

Excellent project management, process design, stakeholder management skills 

Systems thinking and critical reasoning – deeply understanding the customer base and determining how to position and message the product

Analytical skills – you can use SQL, Excel, and create dashboards in Sigma or Tableau to communicate the progress of your work 

High ownership, autonomy, bias to action

Bonus Experience:

Strong understanding of content, media, or publishing industry

Strong editorial insights on books and media

Strong Product sense

Experience with licensing / legal contracts

What we offer

High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) 

Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.

Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.