Job Description
Atom Chat is a B2B SaaS platform specializing in Conversational Commerce via WhatsApp, powered by artificial intelligence that enables companies to maximize their digital sales while radically integrating and improving their customer touchpoints.
Job Description
We’re looking for a Product Designer to join our internal Product team. You’ll be key to building solutions that impact millions of people every day. You’ll be responsible for designing and improving the experience, efficiency, and productivity of Atom users.
Responsibilities
Design memorable experiences.
• Create and refine high-fidelity interaction flows, wireframes, and prototypes that combine aesthetics and functionality.
• Maintain visual consistency and usability, ensuring that each interaction responds to our customers’ specific needs.
Integrate AI and cutting-edge technology.
• Collaborate with engineering and data science teams to incorporate AI-powered solutions into products, optimizing every part of the user flow.
• Iteratively test and validate ideas, leveraging AI to gather insights and improve decision-making.
Research and validate with users.
• Conduct market research and study user behavior to understand their challenges, motivations, and pain points.
• Organize and conduct usability testing, feedback sessions, and interviews to ensure a user-centered design.
Drive product strategy.
• Participate in the definition of priorities, functionalities, and roadmaps, ensuring that the design is always aligned with business objectives and user needs.
• Collaborate on release planning and post-implementation monitoring to ensure successful adoption and continuous improvements.
Contribute to the design system.
• Develop and maintain style guides, components, and patterns to strengthen the visual consistency and scalability of our design system.
• Promote best practices and share knowledge within the design team and organization.
Dogfooding
• Use our products on a daily basis to identify areas for improvement and opportunities for innovation firsthand.
Skills.
Passion for creating memorable experiences.
Excellent interpersonal skills.
Ability to discuss and explain design options.
Detail-oriented.
Critical thinking.
Technological curiosity.
Problem-solving and customer-centric skills.
A team player but also able to work independently.
Excellent written and verbal communication skills.
Multitasking and time management skills, with the ability to prioritize tasks.
Requirements
5 years of prior experience as a UX/UI or Product Designer, preferably in the B2B SaaS space.
Advanced students or graduates in graphic design or related fields.
Strong understanding of interaction design and user experience (UX) principles, as well as demonstrable skills in visual design.
Strong knowledge of design tools such as Adobe Creative Suite, Sketch, Figma, or other similar tools.
Experience creating interaction flows, wireframes, and interactive prototypes using design tools.
Excellent communication skills and ability to work in a team, collaborating with different departments and disciplines.
Detail-orientation and ability to balance visual aesthetics with functionality and user experience.
Strong portfolio demonstrating skills and accomplishments in product design and user experience.