Genevieve Major Effiong
About Candidate
I am a dedicated professional with 3 years of customer service experience, 1 year in HR, and extensive experience as a secretary/administrative support. I excel at resolving customer questions, inquiries, and challenges quickly and effectively, ensuring satisfaction and fostering strong client relationships.
Skilled in streamlining office operations, coordinating schedules, and supporting team productivity, I consistently improve processes and contribute to organizational efficiency. Known for my professionalism, attention to detail, and proactive approach, I deliver results that drive positive impact and support business goals.
Location
Education
Work & Experience
- Respond to customer inquiries via phone, email, and chat - Resolve customer complaints and issues in a timely and professional manner - Provide product information and solutions - Process transactions and maintain customer records - Maintain high levels of customer satisfaction
