Godwill Thato Thepe

Customer service, sales, inside sales, appointment setter , virtual assistants
$20 / day

About Candidate

I am a results-driven and customer-focused sales professional with over 12 years of experience in key account management, internal sales, and customer service. I have a proven track record of building strong client relationships, driving revenue growth, and consistently exceeding sales targets in competitive environments.

My expertise lies in understanding customer needs, offering tailored solutions, and identifying opportunities for upselling and cross-selling. I am highly skilled in CRM systems, virtual communication, negotiation, and time management, allowing me to manage multiple accounts efficiently while maintaining high service standards.

I bring a proactive and solution-oriented approach to every challenge, with a strong ability to adapt in fast-paced and dynamic environments. My experience in both remote and in-office roles has strengthened my ability to work independently while remaining a collaborative team player.

Currently pursuing a Bachelor of Business Administration, I am committed to continuous learning and professional growth. I am passionate about delivering value to clients, contributing to business success, and advancing into senior sales and leadership roles.

Location

Education

G
Grade 12 2005
Randfontein High School

English HG Afrikaans HG Mathematics HG Business Economics HG Typing HG Accounting HG

Work & Experience

I
Inside sales 2025/09/13 - 2026/04/14
Nexus Seals and Engineering

Provided technical sales support and customer service to clients and external sales team Generated and followed up on quotations, converting leads into sales Processed sales orders, invoicing, and ensured accurate order fulfilment Managed customer queries, complaints, and problem resolution efficiently Verified stock availability and coordinated with dispatch for timely delivery Handled high-volume calls and emails with strong communication skills Utilised Pastel Partner & Evolution ERP systems for sales and admin processes Supported cash sales (YOCO) and maintained transaction accuracy Identified new sales opportunities and contributed to revenue growth Built and maintained strong client relationships to drive retention Core Skills Customer Service | Internal Sales | CRM/ERP Systems | Quoting & Order Processing | Sales Support | Lead Conversion | Problem Solving | Communication | Time Management

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