Account Manager: Clipboard Health
Job Description
Responsibilities:
- Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices
- Establish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationships
- Clearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflows
- Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering
- Work cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers
Beyond the basics, what will make you successful:
- Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You’re self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly
- Extreme Curiosity: you ask “why” 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause
- Scrappiness: you look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’
- Fast Paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly
Qualifications
- Relationship management experience not required but strongly preferred
- Excellent verbal and written communication skills
- Willingness to try / lack of fear
- Bachelor’s Degree
Benefits:
- Do great work that matters for customers who could really use your help
- Competitive pay
- Unlimited PTO
- Fully Remote
