Customer Service Representative: AlphaCx

Job Description

Ideal Profile

• You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Ecommerce / Marketplaces, IT Services and Retail industry.
• Technical background is a must
• engineering degree or technical background that can understand the product and its complexities
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments
• You pay strong attention to detail and deliver work that is of a high standard