Appointment Scheduler ($4 – $5/hr) – Forta

Job Description

• Manage a shared inbox, providing timely responses to incoming requests
• Answer emails, schedule and confirm on-demand appointments
• Input and maintain accurate customer data in company systems
• Organize workflow by reading and routing correspondence
• Manage department schedules, maintaining calendars for personnel and arranging appointments
• Greet customers in person and via telephone, answering or referring inquiries as needed
• Maintain customer confidence by ensuring all information remains confidential

Qualifications:

• 1-2 years of administrative assistant work experience preferred
• Excellent scheduling and time management skills
• Strong administrative writing abilities
• High level of professionalism, confidentiality, and organizational skills
• Proficiency in Microsoft Office and/or GSuite applications
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication skills, both written and verbal
• Customer service-oriented mindset