Charity Akhuemokhan
About Candidate
A dedicated and adaptable professional based in Lagos, Nigeria, with a passion for remote work that leverages strong organizational skills and a keen eye for detail. Experienced in virtual assistance, content creation, and customer support, I excel in managing tasks efficiently from a home office setup. Eager to contribute to dynamic teams in digital marketing, data entry, or administrative roles, delivering high-quality results on time.
Location
Education
Graduated with bachelor’s degree in nursing as a registered nurse.
An 18 months full-time online program, concentrations in management/leadership, digital marketing and general business. Focuses on decision-making, ethics, and global business skills.
Work & Experience
• Managed email correspondence and scheduled meetings. • Handled data entry tasks and organized files using Google Drive, ensuring accuracy and efficiency in remote setups. • Provided customer support via chat and email, resolving inquiries promptly to maintain client satisfaction. • Assisted with research and report preparation, compiling information from online sources to support decision-making
• Managed customer inquiries via email, chat, and phone, resolving issues efficiently to ensure high satisfaction rates. • Provided personalized support for diverse clients, including troubleshooting technical problems and offering solutions. • Collaborated with team members in virtual meetings (e.g., via Zoom) to escalate complex issues and share best practices. • Maintained accurate documentation of customer interactions, contributing to a database for future reference and training.
