Job Description
Description
Key Responsibilities
Guest Relations & Operations
– Manage all guest communication from inquiry to checkout.
– Ensure smooth check-ins and check-outs with timely coordination.
– Respond promptly to guest messages and calls during working hours.
– Coordinate housekeeping schedules and ensure timely cleanings.
– Manage and report damages, coordinating repairs and replacements. – Handle guest issues quickly and professionally.
– Keep Airbnb listings up to date with accurate details and visuals. Housekeeping & Maintenance Coordination
– Supervise and schedule cleaning staff. – Ensure high standards of cleanliness and supply readiness.
– Coordinate turnaround times between guests for maximum occupancy. Social Media & Marketing
– Manage Revivo Escapes’ social media channels (Instagram, Facebook, TikTok).
– Create and post engaging content about our apartments and brand.
– Use AI tools for caption writing, scheduling, and idea generation.
– Design simple, elegant graphics for social media posts. Administrative & Miscellaneous
– Maintain records of bookings, issues, and maintenance activities.
– Prepare reports on occupancy, reviews, and performance.
– Suggest process improvements and contribute to guest satisfaction.
Requirements
– Experience in hospitality, Airbnb, or property management.
– Strong communication and organizational skills.
– Basic graphic design (Canva, Photoshop, etc.) and AI tool familiarity. – Social media management experience.
– Reliable, guest-oriented, and solution-focused.
– Ability to remain reachable and responsive during work hours.
Preferred Qualifications
– Airbnb or short-term rental management experience.
– Familiarity with Airbnb host tools.
– Basic photography or video editing is a plus.
– Microsoft tools knowledge Compensation
– Competitive salary based on experience.
– Potential bonuses based on occupancy and guest satisfaction.
Benefits
- SALARY – $ 1,300 to $1,400 PER MONTH (Depending on work experience)
- TYPE OF WORK – FULL TIME (REMOTE)
- WORK SCHEDULE – EU TIME ZONE