Job Description
- Manage a shared inbox, providing timely responses to incoming requests
- Answer emails, schedule and confirm on-demand appointments
- Input and maintain accurate customer data in company systems
- Organize workflow by reading and routing correspondence
- Manage department schedules, maintaining calendars for personnel and arranging appointments
- Greet customers in person and via telephone, answering or referring inquiries as needed
- Maintain customer confidence by ensuring all information remains confidential
Qualifications:
- 1-2 years of administrative assistant work experience preferred
- Excellent scheduling and time management skills
- Strong administrative writing abilities
- High level of professionalism, confidentiality, and organizational skills
- Proficiency in Microsoft Office and/or GSuite applications
- Ability to multitask and prioritize in a fast-paced environment
- Excellent communication skills, both written and verbal
- Customer service-oriented mindset
