Appointment setter : Virtustant

About the Company:

Our client is a contractor-focused marketing agency specializing in the roofing industry. They support sales teams by driving high-quality leads and ensuring potential customers are connected to the right representatives at the right time.

Job Description:

Our client is looking for a full-time Appointment Setter to contact warm leads and schedule sales appointments. The ideal candidate will have excellent spoken English, be goal-driven, and comfortable making a high volume of calls per day. Leads are provided, and the focus is on timely follow-ups and appointment setting—not cold selling.

Responsibilities:

• Make outbound calls to qualified leads to schedule appointments.

• Follow up on warm leads and ensure timely responses.

• Use internal CRM and calling systems to manage tasks and lead statuses.

• Maintain call volume of approximately 120 calls per day.

• Collaborate with the sales team to ensure seamless hand-off and scheduling.

• Meet and exceed weekly appointment-setting targets.

Required Experience and Qualifications:

• Fluent English (C2 level or native-level fluency) with a clear and understandable accent.

• Previous experience in appointment setting, telemarketing, or customer service.

• Comfortable with high call volume and outbound communication.

• Strong organizational and time management skills.

• Ability to work full-time during 9 AM – 6 PM PST (Pacific Standard Time).

Preferred Skills:

• Familiarity with CRM systems.

• Experience working with contractors or in the home services industry.

• Knowledge of Facebook lead generation processes.

Personality:

• Resilient and energetic communicator.

• Friendly, professional phone presence.

• Goal-oriented and self-motivated.

Software & Tools:

• CRM platforms

• Facebook Ads (lead management integration)

• Dialers and lead management tools

English Level:

C2