Account Executive, Enterprise
Job Description
About Dialpad
Work Beautifully
Dialpad is at the forefront of revolutionizing workplace collaboration with its Ai-Powered Customer Intelligence Platform. Leveraging over 4 billion minutes of analyzed voice and meetings data, we have created a unified workspace that integrates advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Trusted by more than 30,000 innovative brands and millions of users, Dialpad enhances productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding from Google and top venture capitalists like ICONIQ and Andreessen Horowitz, Dialpad boasts over $200M in ARR and is among the fastest-growing Ai companies globally.
About the Team
Dialpad’s Account Executive, Enterprise team addresses client challenges by redefining possibilities through the implementation of Dialpad Talk, Contact Center, and Sell. This role involves acquiring new customers and uncovering market opportunities to increase Dialpad’s market presence. The Enterprise sales team is crucial for achieving corporate business objectives, working closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and peers to enhance the sales process’s efficiency and effectiveness.
Your Role
As an Account Executive, Enterprise, you will manage the entire sales process from start to finish. This involves collaborating with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to convert large business prospects into active Dialpad clients. Your goal will be to help businesses resolve complex communication issues globally. This remote position reports to an Area Vice President.
What You’ll Do
Build strategic outbound campaigns: Source your own opportunities through calling, emailing, and texting leads to set up introductory meetings.
Prospect into target accounts: Identify stakeholders and champions within these accounts.
Convert leads to opportunities: Create the necessary pipeline to achieve your quarterly/annual sales quota.
End-to-end sales process: Lead discovery sessions, prepare for and deliver product demonstrations with Sales Engineering, validate product viability, and manage technical sessions.
Account plans: Create and maintain plans to identify opportunities across strategic global customers.
Contracting process: Oversee from beginning to full execution, interfacing with finance, legal, and procurement personnel.
Weekly 1:1 meetings: Engage in coaching, deal reviews, forecasts, and career roadmap discussions with your manager.
Maintain a 3x pipeline: Ensure a qualified pipeline and meet sales quotas.
Skills You’ll Bring
Experience: 5+ years in sales, especially in telecommunications/contact center/unified communications industries.
Strategic deal cycles: Proven ability to manage and close complex deal cycles involving multiple business units and stakeholders.
Preferred expertise: SaaS Sales, including UCaaS and/or CCaaS.
Dialpad Benefits and Perks
Benefits, Time-Off, and Wellness
Flexible time off
Comprehensive medical, dental, and vision plans
Monthly stipends for cell phone and home internet bills
Gym membership reimbursement and wellness events
Professional Development: Reimbursement for professional development expenses, up to an annual limit.
Culture
Recognized as a Top Workplace seven times for our collaborative culture that celebrates wins and nurtures talent.
Compensation and Equity
Competitive salaries and stock options, ensuring all Dialers share in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
Dialpad is committed to building a values-driven culture that celebrates identity, inclusion, and belonging. We aim to create an environment where all Dialers can work beautifully, delight our users, and innovate continuously. Every voice matters at Dialpad, supported by Employee Resource Groups, company-wide celebrations, service days, and a robust learning & development program.
Note: Studies show that women and marginalized groups are less likely to apply for jobs unless they meet every qualification. At Dialpad, we encourage you to apply even if you don’t meet every single requirement. We are dedicated to building an inclusive and authentic workplace.
