Senior Data Analyst : Gitlab

This role will specifically focus on collaborating with senior leaders, business stakeholders, and other members of the Data team to generate trusted analytics and insights to measure company performance, with expected outcomes of: reducing time to insight (making it faster and easier for internal users to find reporting for critical metrics) and increasing internal alignment (partnering with analysts & the data governance team to establish clear enterprise reporting definitions and documentation).

Responsibilities

• Collaborate cross-functionally to deliver high-impact analytical insights that drive strategic business decisions
• Maintain strong relationships with business stakeholders and leadership across the organization
• Collaborate effectively with teams across finance, product, marketing, sales, and engineering to deliver integrated insights
• Partner with Data team leadership and business stakeholders to prioritize analytical work based on business impact
• Craft analyses, reports, and dashboards that meet our internal standards for style, maintainability, and best practices for a high-scale analytics environment. Maintain and advocate for these standards through code review
• Experiment with tooling and technologies, including GenAI capabilities, to improve the experience of data users at GitLab
• Contribute to and influence the long-range strategy and goals of the Analytics team
• Advocate for improvements to data quality, security, and performance across the data lifecycle
• Serve as a Subject Matter Expert (SME) for data visualization and analysis, providing support to other GitLab analysts through code reviews, pairing, and training to help deliver optimal analyses and reports
• Support business teams to maximize the value derived from customer and behavioral data

Requirements

• 5+ years experience in an analytics role with a track record of directly influencing business outcomes through data, preferably in one or more of the following business subject areas: finance, sales, marketing, product, customer success. Prior experience in a SaaS environment is strongly preferred.
• Ability to select and implement the appropriate analytical solution for a given scenario (i.e. determining when a business question is best addressed through a one-off analysis, a flexible dataset for slicing/dicing, or the delivery a standardized dashboard/report)
• Fluency in SQL within analytical data warehouses (we use Snowflake) and in business intelligence tools (we use Tableau)
• Ability to write complex SQL including multi-table joins, grouping and aggregation, common table expressions, and conditional filters
• Experience working with a variety of complex data sources. Our data includes GitLab.com, Salesforce, Zuora, Zendesk, Marketo, NetSuite, Snowplow and many others (see the Data Team page)
• Ability to clearly and concisely communicate complex business logic, technical requirements, and design recommendations through iterative solutions
• Ability to effective communication and collaboration skills
• Ability to thrive in a fully remote organization
• Positive and solution-oriented mindset

Hiring Process

• Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
• Next, candidates will be invited to schedule a screening call with our Global Recruiters
• Next, candidates will be invited to schedule a first interview with a leader from the Data team
• Selected candidates will be invited to fill out a short questionnaire.
• Next, candidates will be invited to schedule individual interviews with each of the following: a Data team member, a business division team member, and an executive leader

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics.