Job Description
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.
We’re looking for a Senior RevOps Process Specialist to lead sales process improvements, streamline operations, and implement scalable solutions. In this role, you’ll collaborate with cross-functional teams and apply Business Process Methodologies to enhance efficiency. If you thrive in fast-paced environments, have a keen eye for process design, and love solving complex problems, we’d love to hear from you!
What you bring
Extensive experience and deep expertise in operations, with a preference for business, revenue, or sales operations.
Proven ability to collaborate with technical teams to design scalable processes within Salesforce, HubSpot, and other systems.
Experience utilizing tools such as LeanData, Zapier, Camunda, or similar to streamline and optimize processes.
BSc/MSc degree in Management, Business or a similar
Excellent problem solving, project management, interpersonal and organisational skills
Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
Advanced experience in root-cause analysis
Deep SFDC expertise and knowledge of enterprise SaaS tools
You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
Data-driven and continuous improvement mindset (system thinker)
Previous experience with Business Process Methodologies (BPM) (preferred)
Key Responsibilities
Lead initiatives dedicated to sales process improvement and architectural simplification in alignment with GTM strategy.
Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.
Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.
Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally.
Monitor process adoption, data compliance, and governance.
Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
Maintain data integrity within customer records in Salesforce and other systems.
Develop best practices to align sales data quality with company initiatives.
The base salary range for this full-time position is between 40,900 to 92,050 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces