Virtual Assistant : Virtustant

Description

Job Title: Tooth Fairy – Virtual Assistant

About the Company:

Our Client is a dental practice that provides comprehensive oral healthcare services. They are committed to delivering high-quality patient care and creating a welcoming experience for every patient who visits their office.

What You’ll Do:

We are looking for a Virtual Receptionist (Dental Focus) to support our Client’s dental office operations. This role involves handling patient communication, appointment scheduling, and digital documentation. The ideal candidate has prior dental knowledge to understand terminology used in patient interactions and can ensure smooth daily coordination for the practice.

Responsibilities:

• Answer incoming phone calls in a professional and courteous manner.

• Schedule, confirm, and manage patient appointments.

• Handle e-documents and maintain accurate digital records.

• Communicate with patients using appropriate dental terminology.

• Provide virtual reception support to ensure smooth office workflow.

Required Experience and Qualifications:

• Previous experience in a receptionist, administrative, or virtual assistant role.

• Strong verbal and written communication skills in English.

• Knowledge of dental terminology and procedures.

• Ability to multitask and manage scheduling efficiently.

• Comfortable with remote work and virtual communication tools.

Preferred Skills:

• Experience working in a dental office or healthcare-related environment.

• Familiarity with HIPAA compliance and patient confidentiality standards.

• Prior use of dental management or scheduling software.

Personality:

• Professional, patient, and empathetic in communication.

• Highly organized with attention to detail.

• Adaptable and reliable in a virtual setting.

• Proactive and able to work independently.

Software & Tools:

• Dental management and scheduling software (experience preferred).

• Virtual communication platforms (Zoom, Google Meet, or similar).

• Cloud-based document management systems.

English Level:

C1, C2, Native

Schedule:

6 – 4 PST

Salary and Benefits:

Payment in USD or Local Currency according to candidate’s preference.

Flexible, remote work opportunity