People Operations Specialist(€30,000 – €35,000/Year): Teamed

Human Resources
Netherlands
June 8, 2024
Full time
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Job Description

About Teamed Ltd

Teamed is dedicated to equalizing career opportunities for talent, no matter where they live. For growing companies, we simplify international and remote employment via our proprietary platform and on-the-ground structures. We offer global staff relevant and attractive local benefits, as well as local protection and compliance. As we grow rapidly, we seek the best and brightest to elevate us to the next level.

Job Position: People Operations Specialist 

Location: Remote, Work from Anywhere

Salary: €30,000 – €35,000 Annually

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a People Operations Specialist. This role will manage and coordinate various HR, Finance, Legal, and Payroll processes across our EOR (Employer of Record) operations. The ideal candidate will have a strong background in administrative support, exceptional communication and interpersonal skills, and the ability to thrive in a fast-paced environment.

Responsibilities

  • Customer Support: Respond to all EOR employee and client inquiries related to HR, Finance, Legal, and Payroll functions.
  • Process Coordination: Manage processes such as payroll support, expense management, and employee contracts, while liaising with our Head of Legal Ops.
  • Compliance: Collaborate with legal teams to ensure regulatory compliance and conduct research into specific countries to support decision-making processes.
  • Relationship Management: Build and maintain strong relationships with our in-country partners.
  • Knowledge Management: Capture and maintain country-specific knowledge to lead internal compliance training sessions.
  • CRM Management: Maintain communications, client interactions, and data tracking through our Hubspot CRM.
  • Process Improvement: Develop and implement initiatives to increase efficiency and accuracy across functions.
  • Customer Inquiry Management: Ensure timely and accurate completion of all customer inquiries, adhering to our response and problem-solving KPIs.
  • Confidentiality: Maintain confidentiality of sensitive information.

Requirements

  • Experience in Startups or Scale-ups: Essential experience in a startup or scale-up environment.
  • Customer Support: Proven experience in handling complex customer inquiries related to HR, Payroll, Legal, and Operations.
  • CRM Management: Knowledge and experience managing CRM systems like Hubspot.
  • Organizational Skills: Excellent organizational and time-management skills.
  • Communication: Strong communication skills and a high level of customer service.
  • Attention to Detail: Results-driven with a can-do attitude and strong attention to detail.
  • Proactive Thinking: Comfortable working in a remote environment with a proactive mindset.
  • Language Skills: Fluency in English and a European language such as Portuguese, German, or Dutch is highly desirable.

Benefits

  • Competitive Salary: Salary banding estimated between €30,000 – €35,000.
  • Remote Work: Fully remote status offering flexibility.
  • Dynamic Team: Be a part of our dynamic operations team.

Join Teamed Ltd and help us simplify and streamline international and remote employment, while contributing to a mission-driven company dedicated to equalizing career opportunities globally.

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