Technical Writer: Remote

Job Description

Key Responsibilities

• Collaborate with developers to create polished and well-structured API documentation, ensuring clarity, accuracy, and consistency.
• Write developer guides that provide step-by-step instructions on integrating with Remote, catering to developers of varying skill levels.
• Partner with product managers and the partner marketing team to produce blog posts highlighting integration possibilities and best practices.
• Craft sample use cases with detailed guides, illustrating how partners can leverage Remote’s solutions to address specific needs.
• Lead the information architecture of our developer documentation, optimizing accessibility and usability for our audience.
• Oversee the tooling used to generate and maintain documentation, continuously seeking opportunities for improvement.
• Work closely with the product team to revamp our developer portal, enhancing the overall user experience.
• Develop user documentation for integrations built by Remote, ensuring end users understand functionality, setup processes, and troubleshooting steps.

Practicals

• You’ll report to: Director of Product
• Direct reports: none
• Team: Product – Platform and Ecosystem
• Location: for this position we welcome everyone to apply, but we will prioritise applications from the following locations: EMEA & LATAM
• Start date: as soon as possible