Job Description

Description

Join the team shaping the future of healthcare! Medbridge is a dynamic software company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our HR team is growing and looking for an HR Generalist to join us, reporting to Associate Director of HR.

We hire in the following states:  AZ, CO, CA, FL, ID, GA, IL, NH, KS, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

As an HR Generalist at Medbridge, you will support the delivery of HR programs and initiatives that help maintain a smooth and positive employee experience for our team members. You will manage day-to-day people operations, benefits administration, compliance, performance processes, and culture-focused activities. This role plays a key part in supporting managers and employees, ensuring HR processes run efficiently, and helping our workplace reflect our values. You will assist in building and maintaining scalable processes, support best practices, and make a meaningful contribution to the employee experience across the organization. 

Why work at Medbridge? 

• We are mission driven. At Medbridge, our mission is clear – we want to help everyone move well, feel well, and live well. 
• You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders. 
• Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2025 and beyond.

Key Responsibilities

• Act as a trusted HR point of contact for employees and managers, addressing daily inquiries and fostering a positive, inclusive, values-driven work environment.
• Execute the full employee lifecycle, including onboarding (paperwork, compliance, orientation, first-week setup) and offboarding (exit interviews, documentation), while maintaining accurate HRIS records and ensuring data integrity.
• Support benefits administration, including enrollment, qualifying life events, leave of absence management and vendor coordination.
• Support performance management and employee development initiatives, including and not limited to review cycles and engagement programming.
• Ensure compliance with federal, state, and local employment laws; support audits, reporting, and classification reviews; and prepare HR metrics including turnover and headcount.
• Assist with planning and executing company events—both in-person and virtual—contribute to HR projects, process improvements, and other assigned duties.

Required Qualifications

• 2–5 years of HR experience, ideally in a tech or fast-growing environment, with strong knowledge of HR fundamentals including people operations, benefits administration, employee experience, engagement, and culture-building.
• Proficiency with HR systems (preferred: Paylocity, CultureAmp) and the ability to manage multiple priorities with strong organization and attention to detail.
• Excellent verbal and written communication skills, with proven relationship-building, problem-solving, and customer-service orientation.
• Demonstrated integrity, professionalism, and ability to handle confidential information with discretion.

Values:

• Excellence: A job worth doing is a job worth doing RIGHT.
  • We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.
  • We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
  • We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.
  • We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.
  • We understand the value of time, and we give our best effort everyday because we have a day in which to give it.
• Fortitude: Our goals are big. Our dedication is bigger.
  • We embrace ambitious and challenging projects with confidence in our ability to achieve them together.
  • We are courageous as we venture into the unknown.
  • We persevere in the face of difficulties.
  • We do not let perfection be the enemy of progress; we focus on taking the next best step forward.
  • We take ownership of our mistakes and of our successes, and we learn from both.
• Service: We work for something more important than ourselves.
  • We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.
  • We take a multi-disciplinary, data-oriented approach to solving problems.
  • We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.
  • We know that if we do great work, we help people live healthier lives.

Salary Range: $80k-$90k

At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate’s skills, capabilities and experience.  

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we’d love to work alongside you at Medbridge.

Now it’s your turn. If you liked what you’ve read and think Medbridge would be a great career choice for you, apply now and our Talent Acquisition team will follow up with you shortly after.