Job Description
Job Description:
Join Job Duck as a Legal Receptionist supporting a leading criminal defense law firm.
In this role, you will be the first point of contact for clients and callers, ensuring every interaction is handled with professionalism, empathy, and efficiency. You’ll play a vital part in managing communications, scheduling, and administrative tasks that keep the firm running smoothly. This position is perfect for someone who thrives in a fast-paced environment, enjoys engaging with people, and can confidently handle sensitive situations. If you are outgoing, detail-oriented, and passionate about delivering exceptional service, we want to hear from you.
- Monthly Compensation: 1015 USD to 1100 USD
Responsibilities include, but are not limited to:
- Support administrative processes and contribute to workflow efficiency
- Maintain accurate records and docket information
- Request and collect information from callers using provided scripts
- Schedule appointments and manage calendars
- Determine caller type (potential client, opposing counsel, witness)
- Answer and triage incoming phone calls
- Attend weekly case review meetings
- Order office supplies as needed
- Transfer calls to attorneys as appropriate
Requirements:
• Experience in a law firm preferred
• Software: Slack, VOIP system, CRM platform
• Strong interpersonal skills; outgoing and extroverted personality
• Ability to multitask and prioritize effectively
• Detail-oriented with strong organizational skills
Work Shift:8:30 AM – 5:30 PM [EST][EDT] (United States of America)
Languages:English
Ready to dive in? Apply now and make sure to follow all the instructions! 
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Benefits:
- Competitive salary.
- Paid Time Off and holiday pay (where applicable).
- Annual Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients’ core values.
