HR People Operations Specialist : Digistore24

Do you not only want to manage personnel, but also take responsibility and actively shape structures? In our People Experience Team, you will independently take on people operations topics: from the maintenance of employee master data to internal employee administration and personnel controlling. In our remote setup at Digistore24, you will work in a self-organized manner, take ownership of processes and continuously develop yourself professionally in the area of People Operations.

About Digistore24

Who is Digistore24?

We are one of the top IT companies in Germany.

This is what drives us: We shape the digital future! Our mission is to use our software to empower people to share their knowledge online with others in order to fulfill their dream of having their own business. This gives millions of people access to information that will enable them to achieve their goals.

In order to keep up with our growth, we aim to expand our teams sustainably. In doing so, we attach great importance to working with experts and strong personalities who share our values – regardless of where they live.

Your new dream job

In this role, you will be a central point of contact for people operations and will be responsible for topics and projects independently.

• People Operations Support: Be the first point of contact for employees via our People Operations Inbox. Process inquiries about contracts, vacation, benefits and HR processes independently – in German and English.
• On- & Offboarding: Design a structured and personal onboarding that gives new employees orientation and security, and accompany offboardings professionally and appreciatively until completion.
• Ownership & Process Responsibility: Take on independent People Operations topics and projects – from analysis to implementation to further development. In doing so, you will analyze existing processes, develop scalable solutions and work independently on HR projects.
• Personnel Controlling & Reporting: Maintain and develop existing HR reports, build dashboards and work closely with the People Team Lead to make HR data usable for informed decisions.

Your superpowers

• HR tech affinity: You have already had contact with HR tools such as Personio, Leapsome, SAP or rexx and quickly familiarize yourself with new systems.
• Structure & Precision: You work methodically and with attention to detail and ensure that administrative processes are implemented cleanly, consistently and reliably.
• Independence & Ownership: You recognize tasks yourself, prioritize sensibly and take responsibility for topics and projects until completion.
• Hands-on mentality: You tackle, advance issues and proactively tackle new tasks.
• Communication skills & empathy: You always approach employees in a friendly, solution-oriented and professional manner – both in German and English!
• Identification with our values: You live our corporate values and can fully identify with our mission.
• Analytical & number-oriented thinking: You have a great interest in personnel controlling and enjoy evaluating HR data and improving processes.
• Basic understanding of labour law: You have initial knowledge of employment law and know how important clean and compliant HR work is.

This job is not for you if:

• … you have less than 2-3 years of professional experience in HR.
• … you prefer to receive clear guidelines instead of working on tasks independently.
• … you have a hard time with independent planning and prioritization.
• … you find it difficult to “switch” quickly between different topics.
• … you have no interest in personnel controlling.
• … You feel insecure in communicating with different stakeholders.
• … you don’t have the ambition to continuously expand your knowledge.
• … you can not seamlessly switch to English if necessary.
• … you don’t identify with our values.
• … You don’t want to work remotely.

Your benefits at Digistore24

At Digistore24, we believe that great people do their best work when they have real autonomy, clear goals, and a supportive environment. This is what you can expect from us:

• 100% Remote: Work from home permanently. All you need is a stable internet connection.
• Are you a permanent resident outside Germany? This is also possible in permanent employment in many European countries.
• Work up to 170 days a year from other EU countries! (Other countries possible by arrangement).
• Use our partner’s coworking spaces up to 3 days a week.
• 30 days of leave on a full-time basis (pro rata for part-time / 35 hours)
• Clear structures: Work in a flexitime model and in consultation with your team.
• No rigid development plans: Your further development is individually based on your strengths. On the job, you deal with modern and relevant topics.
• Flat hierarchies and short decision-making paths: The stability of an extremely successful German high-tech company that has retained its start-up spirit over the years.
• Our founders are part of our team: we operate without external investors on our own and reinvest everything we generate.
• Self-determined, results-oriented teams: Work in a corporate culture that focuses on personal responsibility, autonomy and direct feedback instead of micromanagement.
• We will provide you with modern equipment for your work.
• International, collaborative culture: Work with an international team of dedicated, bright minds.
• Team lunches with Lieferando credit.
• Real Human Connection: Experience spectacular team events across Europe and build relationships that go beyond screens.
• Ownership from day one: With us, you are not a cog in the system, but an important part of an A-player team and will be personally encouraged (and challenged!) by the team management, including in monthly one-on-one meetings.
• Work in your team on a first-name basis, without a dress code and at eye level.

Your typical day at Digistore24

• Structure is everything: To get started, you get an overview of your tasks. You check incoming requests, look at upcoming due dates and prioritize your to-dos so that nothing gets lost.
• Employees in focus: Then you process the inbox and the requests it contains from our staff. You answer questions about holidays, contracts or benefits independently. Administrative tasks such as creating certificates or creating new employees in the system are also part of this for you.
• Keep data up-to-date: In HRIS, you ensure that master data is maintained correctly. Whether it’s contract changes, onboarding or offboarding, you keep track of everything and ensure smooth processes.
• Now it’s time for a virtual coffee call: The next 15 minutes are reserved for a relaxed exchange over coffee with a teammate.
• Getting better together: In team meetings, you will make suggestions on how processes can be optimized – for example, in our new salary system or in reporting workflows. You will participate in discussions, set impulses and actively shape improvements.
• In between, consciously take time for your lunch break, eat something and take a short walk. Working remotely gives you flexibility and allows you to organise your breaks yourself.
• Figures at a glance: With a clear head, you dedicate yourself to HR controlling topics. You will build a dashboard, evaluate key figures such as fluctuation or time-to-hire and thus provide the basis for well-founded management decisions.
• … Is it already evening?: At the end of the day, you check your open points, make sure that everything is done on time and prepare the to-dos for the next day.
• You leave the day with a good feeling: At the end of the day, you have completed operational tasks, supported employees and at the same time actively helped to build strategic HR structures – it is precisely this mix that makes your role so exciting!