Job Description

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Job Summary

The Release Manager plays a critical role in ensuring the successful planning, coordination, and delivery of software releases across the Product Development organization. This role serves as the central point of accountability for release execution, partnering closely with Product, Engineering, QA, and DevOps teams to deliver high quality, reliable software on predictable timelines.

The ideal candidate brings strong experience in SaaS based product development environments, applies Agile best practices, and excels at orchestrating cross functional teams through complex release cycles. Health technology experience is strongly preferred, given the importance of quality, reliability, and compliance in our products. 

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Essential Functions:

Release Planning & Scheduling

Own and maintain the portfolio-wide release calendar. Define scope, milestones, dependencies, and delivery timelines. Coordinate planning across product, development, testing, and deployment phases to keep commitments realistic and transparent. t.

Cross‑Functional Coordination & Communication

Serve as the primary point of contact for release execution across Product, Engineering, QA, and DevOps. Run release readiness reviews, partners on go/no-go decisions, and own stakeholder communications. Keep teams aligned on expectations, risks, and delivery commitments.

Quality Assurance (QA) Oversight

Manage production deployments schedules, including coordination of release windows and sequencing. Ensure rollback and contingency plans are defined and tested. Support incident response and resolution during release activities as needed.

Deployment Management

Manage production deployments schedules, including coordination of release windows and sequencing. Ensure rollback and contingency plans are defined and tested. Support incident response and resolution during release activities as needed.

Risk Management

Identify, track, and mitigate risks that could impact release timelines or quality.

Work proactively with stakeholders to resolve issues and escalate blockers.

Drive continuous improvement of release processes to reduce risk over time.

CI/CD Optimization

Partner with DevOps to improve release automation, pipeline reliability, repeatability, and deployment speed. Promotes best practices for feature flagging and controlled rollouts (e.g., LaunchDarkly .

Early Adopter Program Management & Scaling

Partner with internal stakeholders to execute early adopter release programs. Coordinate recruitment, planning, feature enablement, and deployment sequencing for EA cohorts. Enforce controlled rollout practices — feature flagging, access management, rollback readiness, and drive smooth EA-to-GA transitions. Help define and improve scalable processes, tooling, and governance to support growth of early adopter programs without increasing release risk. Contribute to continuous improvement of early access frameworks to balance speed, quality, and client experience.

Post-Release Monitoring & Improvement

Monitor post-release performance and stability. Turn signals from the field into ongoing improvements in release management, tooling, and governance.

     Agentic AI Adoption

Champion AI-driven planning, testing, release validation, and operational automation across the PDLC. Promotes adoption of agentic AI to compress cycle time, raise quality, and scale delivery. 

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business or a related field.
• Proven experience working in Product Development environments.
• Experience supporting SaaS‑based software products.
• Hands‑on experience using Jira for planning, tracking, and release coordination.
• Excellent communication, project management, and organizational skills, with the ability to coordinate across technical and non‑technical teams.

Preferred Qualifications:

• Experience working in health technology or regulated software environments.
• Prior ownership of release management for multi‑team or multi‑product portfolios.
• Experience with feature flag and release management tools (e.g., LaunchDarkly).
• Demonstrated ability to lead teams through high‑pressure deployment schedules.
• Strong problem‑solving skills with a proactive, solutions‑oriented mindset.
• Experience using and enabling agentic AI capabilities within the Product Development Lifecycle (PDLC), including AI‑assisted planning, testing, release validation, monitoring, or operational workflows

Working Environment/Physical Demands

100% Remote
Activities require a significant amount of work in front of a computer

Total Rewards: 
Generous annual bonus opportunity

401(k) with Employer Match

Flexible Time Off: take time off when you need it without worrying about available hours

11 paid holidays 

Your Day Your Way – Celebrate a day of cultural or social significance to you

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer Recognition Program

Wellness Program including discounts on medical premiums

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.