Job Description

Description

Location: Remote – Johannesburg, Gauteng, South Africa

Contract Term: June through September (with potential extension based on performance and business needs)

About the Role

We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace.

This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.

What You’ll Do:

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.

What We’re Looking For:

• Proven ability to close sales and overcome objections
• Strong customer service and empathy skills
• Goal-oriented with strong adaptability
• Coachable and receptive to feedback
• Consistent achievement of performance targets

Qualifications:

• High school graduate; college preferred
• Excellent written and spoken English
• At least 2 years of telesales or BPO experience
• Familiarity with CRM/VoIP tools (Google Suite preferred)

Requirements

• Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset
• Stable Ethernet connection (50mbps for download and 25mbps for upload)
• Backup internet connection with the same speed requirement (e.g. mobile data or secondary ISP)
• Backup power source (e.g. UPS or generator) in case of power interruptions
• Noise-canceling headset or headphones with a microphone
• A quiet, dedicated workspace free from distractions

Benefits

• R99/hour Base + Up to R66/hour Incentives (South African Rand/ZAR)
• Work from the comfort of your own home