Job Description

At Worldpackers, we believe that travel can transform people – and transformed people can transform the world. ✨

Since 2014, we’ve been building a global community of conscious travelers and welcoming hosts, enabling meaningful connections and thousands of collaborative experiences around the world.

Our purpose is rooted in connection. We exist to foster personal growth, cultural exchange, and a more socially and environmentally sustainable world through travel.

Respect, inclusion, collaboration, and continuous learning guide everything we do. Being part of Worldpackers — as a traveler, host, or team member — means being part of a diverse, global community where different perspectives are valued and discriminatory behavior has no place.

Being part of Worldpackers means working with purpose – helping more people experience transformative journeys through connection.

We’re looking for someone who wants to grow with us and help create unforgettable collaborative experiences around the world. 🌎

We are seeking a HubSpot Expert to lead the implementation, optimization, and management of our HubSpot ecosystem.

In this role, you will be responsible for building workflows, managing pipelines, ensuring data quality, and enabling teams to effectively use HubSpot across marketing, sales, and customer success.

The ideal candidate combines technical HubSpot expertise, CRM strategy, and operational excellence to create scalable systems that support growth.

Key Responsibilities

HubSpot Implementation & Management

• Lead the setup, configuration, and ongoing optimization of HubSpot
• Manage HubSpot CRM architecture, including contacts, deals, and custom objects
• Implement new HubSpot features, integrations, and tools
• Ensure proper system governance and scalability

Workflow & Automation Development

• Design and implement HubSpot workflows and automation
• Build automated processes for:
  • Lead nurturing
  • Lifecycle stage management
  • Sales notifications
  • Customer onboarding
• Continuously optimize workflows to improve operational efficiency

Pipeline & Sales Process Management

• Build and manage sales pipelines aligned with the company’s sales process
• Define deal stages, properties, and reporting structures
• Improve pipeline visibility, forecasting, and reporting accuracy

Data Management & CRM Hygiene

• Ensure data integrity, organization, and consistency within HubSpot
• Conduct ongoing data cleaning, deduplication, and normalization
• Design and maintain data governance standards and naming conventions
• Implement tools and workflows to maintain clean data

Reporting & Analytics

• Build and maintain HubSpot dashboards and reports
• Provide insights into:
  • Sales performance
  • Marketing attribution
  • Pipeline health
  • Customer lifecycle metrics
• Help teams make data-driven decisions

Team Training & Enablement

• Train sales, marketing, and customer success teams on HubSpot best practices
• Develop internal documentation, SOPs, and training materials
• Act as the HubSpot subject matter expert for the organization

Integration & Systems Operations

• Manage integrations between HubSpot and other tools (e.g., Slack, WhatsApp, Treble Ai, etc.)
• Ensure data synchronization across platforms
• Troubleshoot technical issues and optimize system performance

Qualifications

Required

• 3+ years working with HubSpot CRM
• Experience building workflows, pipelines, and automation
• Strong understanding of CRM data structures and lifecycle management
• Experience with data cleaning and CRM governance
• Ability to translate business processes into technical CRM solutions

Preferred

• HubSpot certifications (HubSpot Admin, Marketing Hub, Sales Hub)
• Experience with RevOps / Marketing Ops / Sales Ops
• Familiarity with API integrations or automation tools (Zapier, Make, etc.)
• Experience implementing HubSpot for scaling teams

Compensation

$2,000 USD per month (remote, full-time)